Mar 29, 2021 · A help desk is a software tool or team of human agents that enable a company to support its customers in real time.

Help desk es una herramienta de software que responde las preguntas de clientes en tiempo real, además de asistirlos con soporte técnico u otros problemas.

IBM’s technical support site for all IBM products and services including self-help and the ability to engage with IBM support engineers.

The main focus of an IT help desk is on fixing issues, while a service desk is more broadly focused on delivering services to users. Therefore, the former is for tactical IT support, while …

Ein Help Desk ist ein Software-Tool oder ein Team von menschlichen Agenten, die es einem Unternehmen ermöglichen, seine Kunden in Echtzeit zu unterstützen.

Un service desk es un mecanismo de atención que proporciona un único punto de contacto (SPOC) entre las organizaciones de TI y los usuarios finales.

Um help desk é uma ferramenta de software ou uma equipe de agentes humanos que permitem que uma empresa ofereça suporte a seus clientes em tempo real.

Un help desk è uno strumento software o un team di agenti umani che permettono a un'azienda di prestare assistenza ai clienti in tempo reale.

IBM Maximo® IT delivers a unified IT asset management (ITAM) and IT service management (ITSM) solution designed to help organizations gain full visibility and control of their IT and …

Ein IT-Service-Desk ist ein Bereitstellungsmechanismus, der eine zentrale Anlaufstelle zwischen IT-Unternehmen und Endbenutzern bietet.