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Today, JetBlue and Salesforce announced an expansion of their partnership, leveraging travel data and technology to help enable a net-zero future for air travel. As the first airline to utilize ...

Salesforce strengthens its enterprise software platform with new AI advisor integrations and real-time data quality ...

Salesforce.com's ExactTarget Marketing Cloud unit has launched the next generation of its Journey Builder solution, the customer journey management platform to plan, personalize, and optimize customer ...

Ursula Soritsch-Renier, Group CIO and Digital Leader at Nokia Last year Salesforce launched its Customer Success Group under the leadership of long-time staffer Brian Millham. Every tech company says ...

As Salesforce announces enhancements to its Automotive Cloud offering, we cast an eye back to a keynote session at this year's Dreamforce. With connected cars predicted to make up as much as 95% of ...

Former Salesforce co-CEO Bret Taylor, who recently co-founded Sierra, a new startup building a customer experience AI agent, joined us to talk about why he thinks AI agents are going to transform ...

The Salesforce Certified Technical Architect (CTA) certification focuses on problem-solving skills and critical thinking as opposed to just coding ability. The review board simulates real-world ...