An important but elusive concept is how best to measure the overall performance of an organization in real time. Some years ago, Kaplan and Norton first presented the idea of the balanced scorecard; a ...

In my role as the lead of my company's data and analytics team, I've found that the balanced scorecard (BSC) has been an essential tool for providing clear, strategic alignment. While companies often ...

What do the scores mean? The scores are meant to give you a quick check on the pulse of your business, and spark some self-analysis. For example, if your practice scores high on size but low on ...

Fleet managers can view trending data, current status, and key indicators for each of these categories on easy-to-read dashboards. They can also choose their own metrics to measure, define status and ...

The following is reprinted with permission from strategicplanningMD.As simple a concept as balanced scorecards are, organizations still have difficulty implementing them effectively. Although the ...

FedEx’s spin-off of FedEx Freight is a done deal The long-awaited spin-off of FedEx Freight, the less-than-truckload (LTL) subsidiary of Memphis-based global freight transportation and logistics ...

Performance Management tends to get a negative reputation among many employees. It has traditionally been seen, at its best, as an end-of-year event where managers shared their approval or disapproval ...

The failure to track and manage supplier performance can cause many business issues, especially for companies with large amounts of raw materials and SKU complexity in a global supply chain network.