A massive Verizon outage Jan. 14, downed tens of thousands of Verizon phones, with Verizon customers eager to "fix" SOS mode on iPhones and turn off "Emergency Calls Only" on Samsung/Android phones.

Calling emergency services isn’t one of those things most folks do regularly, and it’s not like it’s possible to just practice. However, it's still one of those skills that is still important to have ...

If your phone is suddenly displaying "SOS," "no service," or "emergency calls only" and you're on Verizon's network, it's probably not your phone's fault, and you're certainly not alone. More than 100 ...