A suspect is on the run after he shot a bystander in the parking lot of a north Houston restaurant, HPD said. He was ...

Imagine being a manager at a store. If an angry customer made one of your employees cry, how would you handle it? Would you kick the customer out or give the customer what you wanted to get them to ...

SANDY, Utah (KSTU) - Authorities in Utah arrested a man accused of purposefully crashing his recently purchased car into the dealership. He was reportedly angry the car needed work and wanted his ...

Customer anger and the number of online customer confrontations with businesses are on the rise, and as a result of poor complaint handling, businesses are putting billion in revenue at risk, ...

An irate customer who threw a cup of scalding hot coffee at a McDonald's employee at a location in Saginaw, Michigan, was so well-known in her community that police received over 100 tips identifying ...