Smart businesses recognize the value of outsourcing, as this can lead to huge cost reductions. Some lack the internal resources to meet customer expectations, while others can no longer handle the ...

DENVER--(BUSINESS WIRE)--Startek ® (NYSE: SRT), a global customer experience (CX) solutions provider, has been recognized as the Outsource Partner of the Year at the 2023 Excellence in Customer ...

Companies that outsource customer service functions to reduce costs may risk reducing their client list as well, Gartner warned Friday. In fact, the researcher predicted that through 2007 some 80 ...

Truckstop, among the biggest load boards in the U.S., has conducted significant layoffs of North American staff and seeks to outsource all customer service roles to a partner company, Firstsource, as ...

The question isn’t whether to outsource but how it can enhance the customer service experience, lower operational risk, and ...

Liveops Recognized with Stevie Awards for Customer Service Training Scottsdale, United States - January 31, 2026 / ...

HiredSupport and President Joel Wolfe, believe that Pakistan is the next prime location for companies looking to outsource their customer service operations that rivals the quality of talent found in ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY John Hall Growing a ...